Table of Content
These Terms constitute a legal agreement between you and HelloTech and are sometimes referred to herein as the “Agreement”. These Terms are governed by California law, without regard to conflict of laws principles. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded. You and HelloTech agree that, except as otherwise provided in Section 19 below, the state and federal courts located in Los Angeles, California will have exclusive jurisdiction of all disputes arising out of or related to these Terms or your use of the Platform and agree to submit to the personal jurisdiction and venue of these courts. Notwithstanding the foregoing, HelloTech shall be allowed to apply for equitable remedies in any jurisdiction. 14.9 Our Disclaimer of Warranty.
HelloTech represents and warrants that the Services will be performed in a good and workmanlike manner, using the degree of skill, care, and judgment consistent with customarily accepted good business practices, and will be free from defects. This limited warranty is valid for a period of ninety days following the date the Services were performed. To make a claim under this limited warranty for any Services performed, contact us at and we will arrange for a Tech to re-perform the Services. Such re-performance shall be the sole remedy for any claims made under this limited warranty. If you do not wish to continue participating in the Program or no longer agree to these Mobile Messaging Terms, you agree to reply STOP to any mobile message from HelloTech in order to opt out of the Program.
Product Experience
Peacock is available to Xfinity customers through X1 and Flex at no additional cost, with the option to upgrade to Peacock Premium for $4.99/month through Our satisfaction guarantee applies to all HelloTech services. If any issues arise during or after your service, please let us know right away.
If HelloTech disables your access to your Account, you may be prevented from accessing the Platform, your Account details or any materials contained in your Account. Welcome to HelloTech! Your access and use of the HelloTech website located at (the “Site”) and features, products and services provided by HelloTech, Inc. (“HelloTech”, “we”, “us” or “our”) through the Site (individually and collectively, the “Service”) are subject to the terms and conditions in these Terms of Service (these “Terms”).
Eligibility for Xfinity Promoter Experience
The Service provides individuals or businesses seeking to obtain technical support services (“Customer”) with a platform where they can engage an individual seeking to provide the selected technical support service (“Tech”). A Customer will use the Service in order to select the desired services and set up a time for the Tech to perform these on-demand technical support services (a “Booking”). Customers and any other users of the Service are collectively referred to herein as “Users”. The Services and the Site are collectively referred to as the “Platform”.
We are committed to doing everything we possibly can to make sure that every service we provide ends with a happy customer. These Terms, including the documents referenced in these Terms, constitute the entire agreement between you and HelloTech with respect to the Platform and supersede any and all prior agreements between you and HelloTech relating to the Platform. 14.8 MMS Disclosure.
Learn about Xfinity Promoter Experience
A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf. User Account Sharing or Transfers. Accounts are registered to you personally and may not be transferred at any time under any circumstances. You should not share your Account with, or disclose your password to, anyone else. If you do not live at an Xfinity serviceable address, you can still experience Peacock at no additional cost by following the directions here to sign up. As a Comcast NBCUniversal employee, we want you to get to know and love our products and help us to promote all the great things we offer.
If you elect not to renew, your right to use the Platforms under the Subscription Plan will continue until the end of your then current subscription period and will then terminate without further charges. Links from the Platform. The Platform may contain links to websites operated by independent third parties. HelloTech provides these links to other websites as a convenience and use of these websites is at your own risk.
Message and data rates may apply. The Program may involve recurring mobile messages, and additional mobile messages may be sent periodically based on your interaction with HelloTech. 14.1 By agreeing to these Terms or using the Platform, you also agree to receive communications from us, including via email, text message , calls, and browser notifications. Communications from us may include responses to your inquiries, operational communications concerning your orders, requests for feedback, or marketing materials.
In the event of a conflict between the terms set forth in this Section 19 and the JAMS Rules, the terms in this Section 19 will control and prevail. Except as otherwise set forth in Section 19.4, you may seek any remedies available to you under federal, state or local laws in an arbitration action. As part of the arbitration, both you and HelloTech will have the opportunity for discovery of non-privileged information that is relevant to the Claim. The arbitrator will provide a written statement of the arbitrator’s decision regarding the Claim, the award given and the arbitrator’s findings and conclusions on which the arbitrator’s decision is based.
We’re in the business of making technology simple, and we believe that providing a seamless customer experience is the best way to do so. 14.6 Program Description. Without limiting the scope of the Program, users that opt-in to the Program can expect to receive messages concerning Booking updates, requests for feedback, and the marketing and sale of products, services, and events. If you enroll in a free trial subscription, the free trial subscription will automatically convert into a paid subscription at the end of the trial period .
We invest time and resources into ensuring your safety by taking numerous precautions to carefully and fully vet our technicians. Our rigorous background check process searches through national, state and county databases over the past 7 years to screen for any offense that would disqualify a potential technician from our service platform. For the safety of our techs on the job, HelloTech also makes occupational and accidental insurance available to protect technicians from any potential injuries that may occur while they’re in your home. In the event any litigation or arbitration is brought by either party in connection with these Terms, except as otherwise provided in Section 19.5, the prevailing party shall be entitled to recover from the other party all the reasonable costs, attorneys’ fees and other expenses incurred by such prevailing party in the litigation.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and HelloTech as a result of these Terms or your use of the Platform. Although HelloTech displays information about Techs and Users and may collect payments of Fees for Techs, such actions do not in any way constitute HelloTech’s sponsorship or approval of any Tech. HelloTech does not endorse or recommend any Tech, and you agree that HelloTech is not responsible for the accuracy or completeness of information displayed through the Platform with respect to the Techs.
You acknowledge and agree that HelloTech may make changes to any aspect of the Platform at any time without notifying you in advance. At HelloTech, we are dedicated to maintaining a premium level of service and support for all of our customers. This means investing in the latest tools, training, and products for our team. Whenever you need assistance, we’re here to help. HelloTech support agents are standing by 24x7 to assist with booking, diagnosing issues and troubleshooting issues remotely when possible.
Xfinity Promoter Experience
You and HelloTech agree that, except as provided in Section 19.4 below, all disputes, controversies and claims related to these Terms or the Platform (each a “Claim”) shall be finally and exclusively resolved by binding arbitration, which may be initiated by either party by sending a written notice requesting arbitration to the other party. Any election to arbitrate by one party shall be final and binding on the other. The arbitration will be conducted under the Streamlined Arbitration Rules and Procedures of JAMS that are in effect at the time the arbitration is initiated (the “JAMS Rules”) and under the terms set forth in these Terms.
You further agree to cooperate as required by HelloTech in the defense of any claim. HelloTech reserves the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you will not in any event settle any claim without the prior written consent of HelloTech. Your Subscription Plan will renew automatically at the end of the applicable subscription period (i.e., at the end of the one-year period) until you turn off auto-renewal. Renewal rates are subject to change, but you will be notified of any change in your rate and be provided with the option to cancel in accordance with these Terms. You may turn off the auto-renewal option from “My Account” or by contacting HelloTech support at .
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